Switching From a Back Boiler to an Air Source Heat Pump

Customer story

When Alex and Emily moved into their new home, they quickly realised the existing back boiler heating system would need replacing.

Looking for a Better Alternative

Shortly after moving in, a gas leak was discovered and had to be repaired before they could consider their heating options.

Their initial plan was to replace the system with a gas combi boiler, but after receiving a quotation from a national provider, they decided to seek a second opinion.

Having previously used our team for heating work at another property, they contacted us to discuss their options.

Why They Chose a Heat Pump Instead of a Gas Boiler

Alongside a new boiler quotation, Alex and Emily asked whether an air source heat pump could be suitable for their home.

Following a full heat loss assessment, we found that a heat pump system would provide the heating performance required and suit the way they wanted to heat their home.

As they were keen to reduce their reliance on fossil fuels and future-proof their property, they decided to proceed with a heat pump installation.

Heat Pump Design and Installation Process

Every heat pump installation begins with detailed design work to ensure the system is correctly matched to the property.

After completing the heat loss calculations and system design, we installed a new air source heat pump system designed specifically for the home's heating requirements.

• Efficient low-temperature heating
• Comfortable room temperatures throughout the property
• Simple, user-friendly controls
• Long-term reliability and low running costs

The Results After One Year

More than a year after installation, the system continues to perform exactly as intended.

• A warm and comfortable home throughout the year
• Lower energy bills than expected
• Straightforward day-to-day operation
• Reliable performance with no issues

Following its first annual service, the system was found to be operating in excellent condition.

“We knew we could trust Liam and the team to give honest advice and do a good job. The system has saved us money, it's simple to use, the house is warm and the bills are low. One year on, everything is still working perfectly.”

Alex & Emily