Existing service-plan customers

Request your service date

Choose the visit you need and tell us which dates would suit you. Our Lincoln office will check your active plan, what it includes and the diary, then contact you to confirm the appointment.

This is a date request, not a confirmed booking. No payment is taken through this form.

If your reminder email contains a secure booking button for a gas boiler service or landlord gas safety check, use that link to choose directly from Mat's live diary. Not already on a plan? Join here.

For existing plan customers
Gas, oil, LPG and heat pumps
Landlord safety visits
Confirmed by our office

Gas emergency? If you smell gas or suspect carbon monoxide, do not use this form. Call the National Gas Emergency Service immediately on 0800 111 999.

Service-plan date request

Tell us when suits you

Existing customers only. We will match these details to the active plan and confirm what applies before arranging the visit.

Service or safety visit Plan holder's full name Mobile number Service postcode Preferred date Alternative date (optional) Details (optional)

Your requested dates are preferences. The appointment is not booked until our office contacts you to confirm it.

We check the plan

We will match your details to the active plan and confirm which visit and charges, if any, apply.

We check the diary

The office will compare your preferred date, and alternative if supplied, with engineer availability before confirming an appointment.

Already have a fault?

A service request is not a breakdown appointment. Call us on 01522 535335 if the heating has stopped or there is a current fault.

Vector Heat handles the service request and appointment. The service-plan agreement, cover and monthly payments are provided by Central Property Lincoln Ltd.